About The Role

We are seeking to appoint a Device Support Technician to join our IT team, Thinking Technology.

Based at Brixham College, you will provide customer focused support for Information Technology (IT) with a particular focus on end-user client devices and software applications to help customers make the most of the technologies on offer within the Trust.

The successful candidate will support the implementation of software solutions and applications for the benefit of teaching & learning and administration, using the agreed tools and processes whilst maintaining an asset register.

What you will need to succeed:

For a full list of responsibilities please see the attached Job Description

Strong customer service skills with a solution focused approach to your work
Possess excellent customer service and communication skills, both verbal and written
To be pro-active, work independently and as part of a team.
Demonstrate a willingness and flexibility to work across the department and have the ability to balance their workload.
Adopt a systematic approach towards identifying and solving problems
Experience of dealing with Microsoft operating systems, and a good knowledge of IT packages and peripherals.
A commitment to safeguarding and promoting the welfare of children and young people

About Us

Thinking Technology

Established in 2018, Thinking Technology is the provider of IT services within The Thinking Schools Academy Trust and is responsible for the design, procurement, implementation, and service delivery to all academies within the Trust.

Thinking Technology manages the Trust’s wide area network, referred to as the “Trust Single Network (TSN)” which supports approximately 20,000 users through the management of a range of technologies including over 2100 Aruba infrastructure devices, and 15000 client devices across the Trust's South East, South and South West regions.

The Thinking Schools Academy Trust

The Thinking Schools Academy Trust is a family of schools consisting of both primary and secondary schools across Kent, Hampshire, Devon and Essex. We believe that every young person in our community deserves to have the best opportunities at life regardless of their individual circumstances.

Education is the key to transforming life chances and we support and develop every member of our community to:

Think about their Thinking
Be their Best self
Shape their Success

In this way we transform life chances

What our Trust will offer you:

The opportunity to join a growing organisation during an extremely exciting time.
Outstanding CPD tailored to you, wherever you are in your career.
A pro-rata annual leave entitlement of 27 days, increasing to 31 after 5 years of service.
Membership of the Local Government Pension Scheme.
Reduced membership of a fully-equipped fitness suite and classes – located on the site of New Horizons Children’s Academy and Rochester Grammar School.
Focus on staff wellbeing, including 24/7 Employee Assistance Programme, free flu vaccinations, eye care vouchers.
Support staff have access to 'Discount for Teachers' with a huge range of money saving deals and vouchers.
A 'Refer a Friend' incentive scheme.
Cycle to Work Scheme.
TSTARS Staff Recognition Programme, including seasonal rewards for all staff.
Free parking in our staff car park

What you need to do now:

If you are interested in working for our Trust within our Thinking Technology team, benefitting from a supportive network of colleagues across our Trust, and are keen to progress your career then please apply today!

Early applications are encouraged and we reserve the right to close the vacancy if a suitable candidate is found.

To arrange an informal telephone conversation please contact Tessa Irvine: [email protected]

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. As per KCSIE we will also undertake online searches for all shortlisted candidates, if you have any questions regarding this process please email [email protected]

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